Support

Contact Us

We typically respond within a few hours — Monday to Saturday

📧 Email: help.creatorbox@gmail.com

What Can We Help You With?

🔗 Download link not working or expired
💳 Payment issue or double charge
📁 Unable to access your purchased files
❓ Questions about the product or bundle contents
💡 Suggestions or feedback about CreatorBox
📋 Any other support you need

How to Get the Fastest Response

When emailing us, please include the following details so we can resolve your issue quickly:

Your full name
Email address used during payment
Razorpay Transaction ID (you can find this in your payment confirmation SMS or email)
A brief description of your issue

Response Time

We aim to respond to all emails within 2 to 6 hours during business days (Monday to Saturday, 10 AM – 8 PM IST). Emails received on Sundays or public holidays will be answered the next business day.

💡 Quick Tip: Most download issues are resolved by opening the link in Google Chrome browser. If the link still doesn't work, email us and we'll send you a fresh one immediately.

Our Commitment

At CreatorBox, we believe every customer deserves fast and honest support. Whether it's a technical issue or a simple question — we're here to help and we won't leave you waiting.

Write to us anytime: help.creatorbox@gmail.com 📬